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Helpdesk Coordinator: SLA-Driven Service Delivery

Job in Warrington, Cheshire, MK46, England, UK
Listing for: United Living
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24000 - 32000 GBP Yearly GBP 24000.00 32000.00 YEAR
Job Description & How to Apply Below

The Helpdesk Coordinator at United Infrastructure in Warrington is responsible for managing incoming service requests, coordinating work orders, and supporting delivery teams to ensure services meet SLAs and KPIs.

You will log tasks accurately, triage requests, and maintain clear communication with clients, engineers, and internal teams while adhering to health and safety guidelines. A-Level education and CAFM experience are preferred.

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