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Service Desk Analyst | Grow in IT Support & Impact
Job in
Warrington, Cheshire, MK46, England, UK
Listed on 2026-08-09
Listing for:
Ricoh UK
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Ricoh UK is seeking an analyst to provide a single point of contact for the Service Desk, delivering first line diagnosis and resolution for incidents and service requests. The contracted hours are 37.5 per week, between 7am-7pm Monday-Friday with shift patterns discussed at interview.
You will manage tickets end-to-end, escalate when needed, maintain knowledge articles and contribute to a high level of customer service while aligning with Ricoh policies and standards.
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