Service Delivery Leader | ITIL-Driven
Listed on 2026-10-26
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IT/Tech
IT Support
ConnexAI is seeking a Service Delivery Manager to lead a 24/7 Service Desk, ensuring rapid incident response and customer satisfaction. You will mentor the team, drive SLA adherence, and implement ITIL-aligned improvements across processes and workflows.
You will communicate effectively with technical and non-technical stakeholders, balance day and night shifts, and focus on continuous service enhancement in a fast-paced environment.
The following position is for a 24/7 Service Delivery Leader | ITIL-Driven Support with ConnexAI.
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This posting is for the 24/7 Service Delivery Leader | ITIL-Driven Support role at ConnexAI, based in Warrington, England, United Kingdom.
We are looking to fill the 24/7 Service Delivery Leader | ITIL-Driven Support position at ConnexAI in Warrington, England, United Kingdom.
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