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Hybrid AI & Automation Leader Customer Experience

Job in Warrington, Cheshire, MK46, England, UK
Listing for: IAG Loyalty
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 70000 - 95000 GBP Yearly GBP 70000.00 95000.00 YEAR

Job Description & How to Apply Below

Position: Hybrid AI & Automation Leader for Customer Experience

IAG Loyalty in Warrington is seeking an AI & Automation Manager to shape how we use emerging technology to improve customer experiences and operational efficiency. You’ll lead initiatives spanning conversational AI, agent‑assist, and workflow automation while aligning with Customer Experience and Technology teams.

You will explore new technologies, evaluate opportunities, and influence prioritisation to deliver tangible business value and improved customer outcomes.

We would love to welcome a new Hybrid AI & Automation Leader for Customer Experience to our team in Warrington, England, United Kingdom.

The Hybrid AI & Automation Leader for Customer Experience role at IAG Loyalty is now open for applications in Warrington, England, United Kingdom.

Join us at IAG Loyalty as our next Hybrid AI & Automation Leader for Customer Experience in Warrington, England, United Kingdom.

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