Operations Coordinator

Overview

Are you an experienced Administrator or Project Coordinator looking to advance your career? Element has an opportunity for a Operations Coordinator to join our Warrington fire business providing operational and project administrative support to the Certification team. This is a great opportunity to progress your career within a Global Testing, Inspection and Certification business.

Warrington fire are a global leader in fire resistance testing for construction, furniture, marine and rail sectors.

• Provide operational and project administrative support within the Certification team, coordinating activities and progressing work through to completion
• Liaising with customers to progress applications and assist with enquiries
• Co-ordinate and interact with internal departments and provide operational support to technical & sales colleagues
• Responsible for processing customer quotations, applications, purchase orders, sample requests, labelling requests and FPC audits
• Issue Certificates to customers
• Set-up new client accounts within internal systems
• Process invoices & credit notes and deal with invoice queries
• Monitor Work in Progress and liaise with clients to resolve any queries
• Attend customer update meetings as required
• Assist in the ongoing development of operational processes and work procedures
• Provide support for ad hoc projects as and when required

• Can work unsupervised and as part of a team
• Excellent written and oral communication skills
• Hardworking & proactive team player
• Efficient & organised
• Possess a strong attention to detail and ability to multitask
• Strong IT skills. Previous experience of customer relationship management tools (CRM) and / or LIMS systems would be advantageous
• Ability to develop strong working relationships
• Previous experience working in a technical support/ operational role, or project support experience in a technical organisation advantageous
• Able to travel to our Birchwood site daily, free parking!

33 days annual holiday, consisting of 25 days annual holiday and 8 days public / x4 Life Assurance

Legal & General Pension scheme with total contributions up to 12% / Enhanced Company Sick Pay / Flexible Working / Cycle Scheme / Free Onsite Refreshments / Recommend a Friend Bonus / Perks At Work Discount Scheme

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

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