Service Technician

Responsibilities

• Be proficient in all aspects of operation and maintenance procedures.
• Repair and maintain all equipment through a proactive approach of planned preventative maintenance with a "right first time" approach and seek permanent solutions through a culture of continuous improvement.
• Ensure rapid response to breakdown situations and implement effective corrective maintenance regimes.
• Interface with customers in a professional and courteous manner face to face, by telephone, email or radio communications.
• Ensure contract SLAs are consistently achieved and improved.
• Perform planned preventative maintenance, corrective and reactive maintenance activities in a timely manner as required.
• Provide cover for other service technicians/shifts when necessary.
• Ensure thorough knowledge transfer through sharing of knowledge and information.
• Carry out routine maintenance duties including operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring.
• Look to identify root causes of issues and implement permanent solutions.
• Ensure all company legislative Health & Safety regulations and policies are maintained.
• Work in a safe and considerate manner and leave all work areas clean and tidy at all times.

• Good level of Electrical & Mechanical multi-skilling.
• Working knowledge of PLC control systems (Desirable).
• Experience of automated materials handling systems (distinct advantage).
• Good communication skills.
• Proven problem solver.
• Methodical and accurate.
• ASRS experience beneficial.