Supervisor, Management, Operations Manager

Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food ’s an incredibly exciting time to join our team - and we’re a friendly bunch!

We’re proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we’re a recipe box company that’s disrupting the sector, and we’re passionate about our diverse team and our customers.

All of our people are responsible for the success of Gousto, and we’re passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.

Shifts: 4 on 4 off (across 7 days) | 6pm–6am

Ready to leverage your leadership skills in a new industry outside of retail or hospitality? Love leading a large, engaged team in a fast‑paced, customer‑focused environment with real career growth? Join Gousto Production Supervisor.

This role is perfect for people leaders such as Store Managers, Assistant Managers, Shift Leaders, Hospitality Managers or Duty Managers who love supporting & developing teams and creating a positive culture. No experience in manufacturing or warehousing is required. We will provide full training for you!

As a Production supervisor you will report into the Production Manager, while leading a team of Section and Team Leaders on shift to deliver the perfect Gousto box to every customer, on time, every time.

Lead and Inspire your team - You’ll support with the running of the shift alongside the management team, leading energising team briefs, building an inclusive and motivating culture, and coaching your Section and Team Leaders to be their best. You’ll also support key people processes such as recruitment, performance conversations and investigations.

Champion Safety and Wellbeing - Just like running a store or venue, safety is non‑negotiable. You’ll make sure everyone follows safe working practices and that our teams feel supported throughout the night.

Drive Operational excellence - You’ll keep the operation running smoothly by ensuring food safety (GMP) standards are met and equipment checks are carried out. Our pick‑by‑light automation and warehouse systems are straightforward to learn, we’ll train you to use them with confidence.

Hit the targets that matter - Much like managing store KPIs, you’ll focus on delivering against our key metrics including OTIF, Stock management and Efficient labour and picking performance. You will use data and systems to identify improvements and support your team to deliver excellence.

Own Stock Flow - You’ll oversee all stock movements throughout the shift, both physically and within our Warehouse Management System, making sure everything is accurate and accounted for.

We’re looking for a confident, hands‑on leader who thrives in a fast‑moving environment and has experience managing large teams, whether that be in retail, hospitality, customer‑facing operations, or similar settings.

Excellent people leadership skills with a passion for coaching and developing others

Strong organisational skills, able to plan ahead and adapt quickly

A forward‑thinking, solutions‑focused mindset

Brilliant communication, able to engage teams and deliver clear, motivating briefs

KPI and performance management experience — you know how to get results through people

Comfortable using systems, data or dashboards (we’ll train you on ours)

If you love leading teams, solving problems, and making things run better every day, this could be the perfect move into a new industry.

23 days paid leave which increases annually

40% Gousto discount, Your first Gousto box FREE, 15% Gousto discount for friends and family

Life Assurance, Pension and Giving at Gousto scheme

Access to Aviva digital GP and wellness app, glasses & eye test contribution

Cycle to work scheme

Gym Flex; up to 40% discount on over 3000 gyms

‘Perk Pantry’ with recognition, 1000’s of discounted and cash…