Hub Manager - HMP Thorn Cross

Job Overview

First Line Management – The jobs at this level will provide first line management for a team of people and delivery of work routines, activities and regimes appropriate to their area of responsibility which may span one or more departments. Job holders within this Group Profile will be responsible for managing the transactional activity within their relevant administrative Hub. They will line manage staff and apply all Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as staff management, disciplinary investigations, performance management and staff appraisals.

This is a non operational role which may involve contact with prisoners depending on their area of work.

• Contribute toward the development of local policy, procedures and practice and ensure consistency of application
• Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation
• Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate
• Attend relevant unit meetings as required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working
• Analyse and act on data collected by the Hub and produce any relevant reports to show findings
• Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales
• Monitor performance of the Hub
• Draft all external and internal communications on behalf of the Hub
• Provide Head of Function with management information relating to the relevant area
• Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management
• Act as first point of contact for relevant external stakeholders
• Act as requisitioner or approver dependant on local policy

• Able to deal effectively and assertively with staff at all levels
• Able user of MS Word and MS Excel
• Information collation and analysis

All candidates are subject to security and identity checks prior to taking up post.

All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS.