Regional Operations Manager

Regional Operations Manager – Drive Quality, Inspire Teams, Lead with Purpose

(Full-Time)

Are you an experienced Regional Operations Manager ready to take the next step in your career? Do you have a passion for supporting individuals with Autism and Learning Disabilities while mentoring and guiding a team? If so, we have an exciting opportunity for you to join our team as a Regional Operations Manager
!

We have an exciting opportunity for a dynamic and experienced Regional Operations Manager to join Blue Ribbon and play a pivotal role in leading our supported living and residential services across the region.

This is a key leadership role where you will oversee daily operations
, drive quality and compliance
, manage and mentor a team of managers, and lead service growth and improvement
. If you're passionate about person-centred care and empowering others to thrive, we’d love to hear from you.

As Regional Operations Manager, you will:

• Lead and develop your team to enhance current service performance and integrate new services.
• Champion quality assurance and compliance
  , ensuring all services meet and exceed care standards.
• Conduct monthly service audits
  , develop KPIs, and contribute to strategic planning.
• Provide expert advice and professional guidance across your portfolio.
• Foster a transparent and open culture that empowers staff and promotes continuous improvement.
• Build and maintain strong relationships with families, local authorities, and regulatory bodies.
• Lead change initiatives
  , manage budgets, and ensure financial performance in collaboration with the Finance team.
• Chair monthly quality/risk meetings
  , oversee action plans, and lead group resolution of incidents or complaints.

• Proven leadership experience in a Regional Manager or senior role within social care or healthcare.
• In-depth knowledge of learning disabilities services
  , including MCA, DoLS, Safeguarding, CQC
  , and health and safety regulations.
• Demonstrable financial and people management skills.
• Excellent communication skills and the ability to build strong stakeholder relationships.
• Highly organised, proactive, and able to work under pressure with a solutions-focused mindset.
• Strong IT skills including MS Word, Excel, PowerPoint and MS Teams.
• Willingness to travel and work flexibly to meet the needs of the business.

Preferable:

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
• Experience with systems such as Nourish, Iplicit, PeopleHR
  , and roster management platforms.
• Commercial awareness and the ability to identify service development opportunities.

• Lead with purpose and make a real difference across services.
• Be part of a forward-thinking Senior Leadership Team shaping the future of care.
• Join an organisation that values its people and promotes a transparent and collaborative culture.
• Support continuous service development and champion best practice across the board.

• Everybody Matters – Ensuring inclusivity and respect for all.
• Honesty & Integrity – Maintaining transparency and trustworthiness
• Passionate & Resilient – Demonstrating enthusiasm and commitment
• Positivity – Fostering a positive, uplifting environment
• Professional Excellence – Striving for excellence in all aspects of care

MPSW