Store Manager - Foods - Merseyside Area

Summary

Store Manager
- Foods
- Merseyside Area.

As Store Manager, you'll own the full operation, leading with confidence, building high‑performing teams, and setting the pace in a fast‑changing retail environment. You will lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This role requires resilience, commercial acumen and inspiring leadership with clarity, accountability and ambition across standards, service, profit and people.

Due to high interest, this role may close earlier than advertised; we recommend applying as soon as possible.

• Lead the delivery of the full retail plan across the store, driving commercial, operational, visual and people performance to meet P&L targets.
• Set the strategy and direction for the store, ensuring every colleague knows their role and is held accountable for performance.
• Own the change agenda, landing transformation initiatives with clarity, urgency and pace.
• Build a high‑performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
• Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service and boost efficiency.
• Drive digital adoption and omnichannel capability, helping teams sell across all platforms and channels.
• Be the voice of your store – representing people, speaking candidly and owning the follow‑through on areas needing improvement.
• Create an exceptional customer journey through consistent standards, inspiring visual merchandising and diverse teams that go the extra mile.

• Proven leader of large teams in a fast‑paced retail environment, with a sharp focus on delivery, standards and results.
• Comfortable working across commercial, visual, operations and people areas, and able to bring them together for impact.
• Clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues along.
• Strong on planning, performance management and resilience; able to balance big picture with detail and hold expectations.
• Confident using digital tools, data and systems to make better, faster decisions and coach others to do the same.
• Skilled in building partnerships across team, peers and region to share insights, solve problems and deliver transformation.

• 20% colleague discount across all M&S products and many third‑party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Discretionary bonus schemes awarded based on personal objectives and overall business performance.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to your teams with a tailored induction and a range of training programmes to develop your skills.
• Ample perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues, including 24/7 Virtual GP and PAM Assist for you and your family.
• A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.

Lead with purpose. Own the outcomes. Raise the bar. This is your store, and your chance to shape the future of M&S. Are you ready for it? Take your Marks and register your interest today.

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