Contract Supervisor, Management

Job Introduction

Job Title:

Contract Supervisor Salary: £38,500 - £41,000 with vehicle + fuel

Contract:

Permanent

Location:

Warrington Weekly

Hours:

40 Monday
- Friday So.... What is this role exactly?

This is an exciting opportunity for a Contract Supervisor to join Your Housing Groups Repairs and Maintenance Division and make a huge impact in shaping the way we deliver our services

Working for a Housing Association can be extremely rewarding, and we are lucky to have a hugely collaborative team of operatives, throughout all Trade professions, who work together to ensure that our customers are safe and warm in their homes.

As a Contract Supervisor, you will be a member of the Your Housing Group repairs management team, therefore you will thrive in supporting the delivery of a high performing repairs and maintenance service and be given the opportunity to develop your team of Trade Operatives.

You will be key in allowing us to continue our success by being customer focused, owning performance management of in-house delivery and supply chain, proactively mixing tried and tested and new ways of working, to deliver our continuous improvement targets. We are looking for a self-motivated problem solver who takes pride in everything they do with excellent customer service and communication skills.

If you would like to play a part in this talented and committed team, then it's a great time to come and get involved as the team is growing and evolving

What will my working week look like?

You will be working a 40-hour week Monday
- Friday living in the North-West of England and be able to travel to any required YHG location to supervise and carry out inspections when necessary, when not out with the team you will have the opportunity to work from one of our local area offices or from home. You will also need to live within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.

What

will I be responsible for doing? r doing?

First and foremost, you will supervise a team of dedicated trade Operatives in the Warrington area, providing guidance and support to ensure high standards of work and customer satisfaction. You will be a visible leader able to manage a team completing day-to-day operations, and will be responsible for completing quality checks, performance management and implementing a continuous improvement culture within the team.

One of the great things about this role is the flexibility and the variety, no two days will be the same and you will be making a positive difference to our customers

Along with ensuring repairs are completed to a high standard we will also require you to have excellent communication skills and an understanding of ICT systems and Microsoft Package ensuring that the Customer receives an excellent repair service

And what would make me stand out from the crowd?

• Genuine motivation to achieve results, have resilience and tact, demonstrable prior experience of working within a repairs service and managing staff.
• Experience of building, monitoring and maintaining constructive relationships with customers, peers and front-line teams
• Excellent communication skills and demonstrate the ability to share information and give clear instructions to team colleagues.
• Strong analytical and communication skills.
• Strong organisational and problem-solving skills.
• Full UK Driving License.
• A collaborative team player attitude and be customer and performance focused

This role is really suited to someone who likes to take ownership and pride in the work they do. Who also enjoys meeting different people every day and ensuring that our customers have the best repairs experience possible.

That all sounds great, what's in it for me?

In return…