Technical Service Manager

Job:
Foremen/Supervisors Construction Contract type:
Permanent

Schedule:

Full-Time

Location:

Warrington United Kingdom Offer S are recruiting for a Technical Service Manager to be based in Warrington. This is a permanent full-time role working 40 hours per week. On offer is a competitive salary, car allowance, bonus and benefits package.

General Overview This is a senior role and will be responsible for the managing the performance framework of the contract. This involves, KPI management & reporting, contractual reporting (planned and ad hoc) and the application for payment process. The role will also involvement benchmarking activities in line with the contract and also cost analysis to drive efficiencies and savings. This is a permanent full-time role (working 40 hours per week, 8am-16:30 pm, Mon - Fri).

This role will report into the Director.

Key Accountabilities To take full responsibility for the management of the all engineering staff working across

Warrington Borough Council Contract Ensuring 100% Statutory Compliance across all sites

Ensuring that all engineering activities are completed on time and to the highest standard

Ensuring all remedial actions are logged promptly for findings and that follow up works are carried out as per KPIEnsuring Sub-contracted works are managed and carried out safely and in line with SLATo report directly to the Director and answerable to the contract finance team to monitor expenditure against budget

To continually review the quality of work being carried out by the in house engineering team and implement performance improvement plans where required

To support the Contract Manager in the management of the contract with specific attention to the engineering requirements

To ensure that all SHEQ procedures are followed and that the permit to work system is being correctly administered

To directly lead in the delivery of all team briefs, Safety Stand Downs and toolbox talks

Provide technical support and advice as necessary to team and clients/customers

Supporting the Director and the Cost and Commercials Manager to operate the contract benchmarking mechanisms, identifying financial and commercial risks and working with service managers to document any mitigating circumstance

To ensure that all SHEQ procedures are followed and that the permit to work system is being correctly administered

Quality checking the performance data received to ensure accurate and high-quality information is always reported.

Providing any other support as required to the Director.

Oversee the completion of annual service planning and the annual contract review, specifically the review of performance indicators and targets. Impact:

To assist the Director in the use of management information to meet the current and future reporting needs of the WBC contract.

To lead the delivery of the benchmarking mechanisms for the contract within the commercial confidentiality policy.

To drive positive contract performance against the contractual KPI’s. To mitigate and manage service failures and work through with the client.

To drive accurate and efficient billing in line with the application for payment process.

To provide quality reporting and reports to the client in line with the contract.

To assist in ensuring that the contract complies with relevant data management policy and other guidance material.

Provide support and management for the helpdesk function.

Any other requirements the business requires.

What can we offer you?

On offer is a competitive salary, car allowance, bonus and benefits package, which includes;

Pension Scheme
25 days annual leave (+ public holidays)
Life Cover equivalent to 2 times annual salary
24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping…