Operational Manager Children's Specialist Services

Go back North Cheshire and Mersey NHS Foundation Trust (BCH)

The closing date is 11 November 2026

*** Please note this post is internal to North Cheshire and Mersey employees ***

We are seeking to recruit apassionate, knowledgeable and dynamic operational manager to join our energetic and conscientious childrens community services clinical business unit senior team.

The post holder will be responsible for the provision of leadership and operational management to agroup of childrens specialist services.

Candidates must be able to demonstrate a wide range of experience and ability in operational management including service innovation, partnership working, management of change,resource and financial management, achievement of KPIs and outcomes and the development of a workforce able to deliver the highest quality care.

Responsible for the day to day efficient and effective operational management of portfolio of services,

Manage delegated budget responsibility for the services, ensuring adherence to agreed budget plans, identifying cost improvement savings and implementing plans to reduce costs safely

Ensure resources are available to meet service needs

Ensure all policies and procedures are adheredto as required by the Trust.

Produce comprehensive project plans to support the implementation of service changes.

Ensure services operate within an agreed performance management framework that complements the Trusts use of key performance indicators across the range of metrics

Identify costs pressures, service development and cost improvement plans, develop business cases to meet requirements.

Build effective networks with other departments, working in collaboration to support efficient patient pathways.

Analyse service data to monitor activity and referral rates and identify changes or likely changes that may impact

Flexible working will be considered for all roles.

North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.

Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).

They underpin everything we do and everything we aspire to be as an organisation.

Our mission

We will be exceptional for our patients, our communities and each other

Our vision

We will be a great organisation providing excellent healthcare and opportunities to work and learn

Our values

• Kind:
  We are caring, supportive and respectful to everyone
• Open:
  We are honest, transparent and open to new ways of working
• Fair:
  We listen, value our differences and are inclusive to all
• One team:
  We work well together and with our communities

Job Purpose:

Reporting to theHead of Childrens Services the Operational Manager will be responsible for theday to day running of a portfolio of services across childrens community services clinical business unit. This includes operational management of clinical and non-clinical staff, management of resources and financial management and achievement of KPIs and outcomes.

Duties and Responsibilities

Operational Management and Clinical Leadership

1.Responsible for the day to day efficient and effective operational management of portfolio of services, linkingappropriately with clinical and multi-disciplinary staff in all matters affecting the delivery of core services

2. To work with the clinical leads and team leadersto ensure that clinical skills and skill mix is adequate for each service orpathway.

3.Respond to daily problems and ensure issues areswiftly resolved; implement longer term solutions to issues raised

4. Ensure resources are available to meet service needs, including analysing and managing workforce and space requirements

5. Ensure all policies and procedures are adheredto as required by the Trust.

6.Manage delegated budget responsibilities for the services, ensuring adherence to agreed budget plans, identifying cost improvement savings and implementing plans to reduce costs safely.

7.Produce comprehensive project plans to support the implementation of service changes.

8.Work with the team leader to ensure budgets areup to date and accurately…