Deputy Manager

Overview

Do you believe everyone deserves safety, dignity and a real chance to rebuild their life?

Room at the Inn is looking for a passionate Deputy Manager to help lead our frontline services supporting adults experiencing homelessness and housing insecurity in Warrington.

This is a hands-on, people-focused leadership role where no two days are the same — and where the impact you make is real and lasting.

• Winmarleigh Street – Drop-in Day Centre & Night Hub

Two Deputy Managers will work together to oversee these services.

• 37.5 hours per week (Monday–Friday)
• Full-time, permanent contract

• £34,145 per annum (£17.51 per hour)
• Company pension scheme
• Free on-site parking
• Employee Assistance Programme
• Blue Light Discount Scheme

As Deputy Manager, you’ll play a key role in leading services, supporting staff and volunteers, and helping vulnerable adults move towards safer, more stable lives
.

You will:

• Line manage and oversee our Day Centre, night hub and/or Supported Accommodation services
• Lead, support, and develop day, night hub / Supported accommodation staff
• Coordinate recruitment, induction, supervision, training, and DBS checks
• Support and collaborate with the Volunteer Co-ordinator and volunteers
• Support and collaborate with the Complex Case Officer and complex case work
• Ensure a safe, supportive, and inclusive environment for service users, residents and staff
• Work closely with local authorities, health services, and partner organisations
• Support fundraising activity and manage expenditure responsibly
• Maintain accurate records, statistics, and compliance with GDPR
• Promote Room at the Inn’s mission and raise awareness locally
• Use and support staff with the WBC Locata portal
• Meet with stakeholders to help further the charity’s strategic goals

You’ll also be responsible for ensuring high-quality, day-to-day service delivery, including:

• Supporting staff to help service users with benefits, housing, paperwork, and healthcare access
• Creating an environment that encourages independence, inclusion, and positive change
• Developing new services in partnership with local agencies
• Supervising staff through regular one-to-ones, appraisals, and performance reviews
• Managing cash donations and maintaining accurate service records
• Overseeing training and development of staff and volunteers
• Supporting complex case allocation alongside the Complex Case Officer
• Ensuring compliance with health & safety, safeguarding, and data protection legislation
• Reviewing and improving policies and procedures in line with best practice

• A genuine empathy for and commitment to the mission of Room at the Inn
• A non-judgemental, compassionate approach to working with vulnerable adults
• Experience handling challenging situations calmly and effectively
• Strong understanding of safeguarding vulnerable adults
• Ability to work collaboratively with internal teams and external professionals
• Excellent organisational and time-management skills
• Confidence using IT systems, Microsoft Office, and case management software
• Strong written communication and report-writing skills
• A proactive, self-motivated, and team-oriented mindset
• Commitment to equality, diversity, and inclusion

• Experience managing staff and/or volunteers
• Experience working with people experiencing homelessness
• Knowledge of issues such as addiction and domestic abuse
• Experience managing budgets
• Knowledge of local housing options and support services
• Familiarity with health, social care, advocacy, or recovery services

This role is open to internal and external candidates
.

Please submit:

• Your CV
• A supporting cover letter explaining why you are suitable for this role

📧
Send applications to:

🕔
Closing date:
5pm, Monday 9 February 2026

🗓
Interviews: Week commencing 16 February 2026