Quality Leader - Manufacturing

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster.

THG Nutrition is home to some of the world’s most trusted and best‑loved wellbeing and nutrition brands, including Myprotein, the world’s largest online sports nutrition brand, alongside Myvegan, My vitamins and MP Activewear. Our brands and people exist to break boundaries – to power and empower those who want more. We move fast, challenge convention, and back ourselves to win. These values shape how we work every day.

Quality doesn’t happen by accident.

Based at THG Nutrition’s flagship Omega manufacturing site in Warrington, you’ll help protect the standards behind some of the world’s leading nutrition brands, ensuring every product that reaches our customers is safe, compliant and manufactured to the highest quality standards.

You’ll lead a team of Quality Assurance professionals, work closely with Production, Operations and Technical teams, and play a key role in driving a culture where quality is everyone’s responsibility. From supporting audits and food safety compliance to leading investigations and continuous improvement projects, you will have a direct impact on both our products and our people.

• Build and develop a high‑performing Quality Assurance team, creating a culture of accountability, development and continuous improvement.
• Ensure compliance with food safety, quality and customer standards, including HACCP, GMP, BRC and other regulatory requirements.
• Oversee inspections, audits and product assessments across raw materials, production processes and finished goods.
• Lead investigations into quality concerns, customer complaints and non‑conformances, identifying root causes and implementing effective corrective actions.
• Use quality data and performance metrics to identify trends, reduce defects and improve product consistency.
• Partner with Production and Operational teams to ensure quality standards are embedded throughout the manufacturing process and maintained during internal and external audits.

• Experience working within a Quality Assurance role in a food manufacturing environment.
• Previous leadership, supervisory or team development experience.
• Strong knowledge of food safety regulations, quality management systems and auditing processes.
• Familiarity with industry standards including HACCP, GMP, BRC and ISO.
• Experience investigating quality issues and implementing corrective actions.
• Ability to analyse quality data and use insights to drive improvements.
• Excellent communication, leadership and stakeholder management skills.
• Qualification in Food Science, Microbiology or a related discipline, or equivalent practical experience.

• HACCP, SQF Practitioner or other food safety or quality management certification.
• Experience with in a high‑volume food manufacturing environment.

• Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.

• 25 days annual leave plus bank holidays.
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12‑months.

• Access face‑to‑face and virtual appointments with our in‑house GP.
• Access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa.

• Up to 50% staff discount on THG brands.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years…