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Sales IQA - North West

Job in Warrington, Cheshire, MK46, England, UK
Listing for: Find.
Part Time position
Listed on 2026-09-27
Job specializations:
  • Quality Assurance - QA/QC
Salary/Wage Range or Industry Benchmark: 32000 - 45000 GBP Yearly GBP 32000.00 45000.00 YEAR
Job Description & How to Apply Below

FIND are delighted to be working in partnership with a world-class training and apprenticeships provider to recruit an Internal Quality Assurer (IQA) with experience across Sales and Customer Service apprenticeships
.

The Role

As an Internal Quality Assurer (IQA), you will play a key role in maintaining the quality, consistency and compliance of apprenticeship delivery across the organisation.

  • Conduct internal quality assurance across Sales Executive programmes.
  • Sample and quality assure learner portfolios and assessment decisions.
  • Work closely with Development Coaches to ensure consistent quality across delivery.
  • Provide constructive feedback and guidance to Coaches to improve assessment practice.
  • Support and lead standardisation activities across the coaching team.
  • Identify development needs and support the training and upskilling of Coaches.
  • Contribute to performance planning and quality improvement activity.
  • Maintain accurate quality assurance records and ensure actions are followed through.
  • Support the organisation in maintaining readiness for Ofsted and external quality assurance activity
    .
  • Ensure assessment decisions are consistent, fair and compliant with awarding organisation requirements.
  • Work collaboratively with delivery, quality and operational teams to continuously improve learner outcomes.
  • Build strong relationships with Coaches and provide effective challenge where required.
  • Promote a culture of continuous improvement, quality and compliance.
About you

We are open to candidates from a range of backgrounds. You may be:

  • An experienced IQA / Internal Quality Assurer looking to move into a specialist Sales and Customer Service environment.
  • An experienced IQA who has previously worked within Sales, Retail Sales, Call Centre or Customer Service environments.
  • A newly qualified IQA with strong experience of coaching or delivering Sales apprenticeship standards
    .
Package & Benefits
  • Competitive salary
  • Quarterly bonus scheme
  • Contributory pension scheme
  • 25 days' holiday, increasing to 27 days after two years' service
  • Employee benefits scheme
  • Electric car salary sacrifice scheme
  • Salary sacrifice healthcare plan
  • Incentives and rewards
  • Hybrid working
  • 3 days per week in the Warrington office:
    Tuesday, Wednesday and Thursday
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