Senior Customer Service Executive

Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we’re looking for you.

Here at ASICS, we welcome diversity in our people, their backgrounds, and life experiences. So, you could be the right person for this role regardless of your age, nationality, religious beliefs, or gender identification.

• You’re customer oriented. You strive to give customers what they expect and deserve from our stores.
• You’re a multitasker. You can juggle multiple deadlines in a fast-paced environment.
• You’re committed. You’re passionate about retail and helping your store perform at the highest level.
• You’re a strong communicator. You have a natural way with words, your colleagues, and customers.
• You’re flexible. You’re willing to go the extra mile.

Based at our Warrington Office, you’ll lead by example in building and maintaining customer relationships and carrying out everyday tasks within the Customer Service Team.

• Excellent communication skills in both written and verbal English.
• Familiarity with Microsoft Word and Excel.
• Familiarity with ERP systems and especially SAP would be an advantage.

Your wellbeing is our top priority. That’s why we’ll provide you with these resources to help you achieve and maintain a sound mind in a sound body.

• Calm app
  . Unlimited access to help develop your mental fitness through sleep, mindfulness, and meditation.
• Runkeeper Go™ app
  . Free premium subscription to our running app.
• Employee wellness programme. Free mindfulness sessions, online yoga, bootcamp classes, and Lunch and Learn sessions.
• Open Up Access. A platform that offers professional psychological and medical assistance as well as meditation classes.

We are ASICS. And our five letters have meaning. ‘Anima Sana in Corpore Sano’ or a Sound Mind in a Sound Body. We’re committed to supporting more people to experience the transformative power of movement.

So, this is your chance to join a truly purpose-driven brand and become part of a family. You’ll join a company focused on creating an inclusive environment that fosters diversity, individualism, healthy bodies, and healthy minds.

We look forward to receiving your application online.