Multi-Brand Skincare Expert

• A Skincare Enthusiast:
  You're passionate about all things Skincare and love sharing your expertise! You're a pro at giving personalised advice and helping people find the perfect skin routine to make them feel empowered.
• A Connection Creator:
  You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routing that expresses who they are.
• A Trendsetter:
  Being active on social media, you're always on top of the latest skincare and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
• A Go Getter:
  You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results.
• A Brand Ambassador:
  You're a true believer in the L'Oréal Luxe mission and values. You're passionate about our iconic brands and can't wait to represent them.

• Creating Engaging Skincare Experiences:
  Design and execute innovative, engaging skincare events and animations that drive customer interest and excitement for L'Oréal Luxe brands.
• Team Skincare Leadership:
  Provide expert coaching and guidance to team members on all aspects of skincare, empowering them to confidently deliver exceptional customer service and achieve sales goals.
• Personalized Skincare Consultations:
  Serve as the go-to skincare expert for customers, offering personalized recommendations and tailored skincare solutions to address individual needs and concerns.

• Delivering the Be Luxe
  
  Experience:
  
  Consistently execute the Be Luxe service model, ensuring a premium and personalized experience for every customer.
• Product Expertise and Storytelling:
  Confidently demonstrate products, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence:
  Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
• Staying Trend-Forward:
  Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.

• Achieving Sales Targets:
  Consistently achieve individual and counter sales goals as agreed with your line manager.
• Building Client Relationships:
  Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
• Promoting Events and
  
  Activities:
  
  Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
• Brand Advocacy:
  Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.

• Teamwork and Training:
  Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
• Administrative Responsibilities:
  Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
• Maintaining Counter Standards:
  Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

Belonging to L'Oréal Luxe you will become part of a team that is reimagining the future of beauty. Our brands are driven by innovation, and we are passionate about creating inclusive experiences where everyone feels valued, empowered, and able to express what makes them unique. We have a real purpose; we believe that skin knows no gender and one size doesn't fit all when it comes to beauty.

We champion self-expression and pushing boundaries, giving you the opportunity to explore your creativity, to make a real impact. Join us and help create unforgettable experiences that celebrate the diverse beauty of our community, creating a more inclusive world.