Account Manager - Enterprise Accounts; IT Sales

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We are actively building diverse teams and welcome applications from everyone

Role:
Account Manager – Enterprise Accounts (IT Sales)

Location:

Field Based – North, must be commutable to Warrington office

Package:
Competitive salary, commission, car allowance plus additional company benefits

(Ricoh operate a vibrant working policy giving you flexible hybrid working options)

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

• Provides strategic insight regarding the customer’s business and helps customers think differently, bringing new ideas and creative and innovative ways to help the customer’s business and actually solve their problems/meet their challenges.
• Truly understands/can diagnose customers underlying problems or challenges through client needs assessment to uncover IT requirements and develop tailored IT solutions.
• Identifies new, sustainable, customised means of addressing those challenges (teach customers things they don’t know) across our core business, ITS, PP and Outsourcing.
• Deliver compelling presentations and demonstrations of IT products and workplace services, showcasing their relevance and value in addressing client-specific challenges.
• Clearly articulate the unique value proposition of IT solutions, demonstrating their tangible benefits and competitive advantages.
• Reduce the complexity and the risk for customers by helping them to make purchasing decisions.
• Drives sales, margins and delivers customer value in any kind of economic environment.
• Protects premium pricing through well designed solutions sales.
• Identifies key stakeholders and engages with a wide range of different stakeholders throughout the sales process through to delivery and after sales.
• Determines the right metrics to measure success and to identify return on investment (based on performance of the customer’s business).

• Previous experience in IT sales, B2B, corporate sales environment.
• Demonstrable track record within an IT Sales role achieving and surpassing sales targets.
• Experience of managing the end-to-end sales process from initial discovery through to successful deal closure, ensuring a seamless and positive client experience.
• In-depth knowledge (or a desire to develop existing knowledge) across 4 key Value Propositions (MDS/PP/ITS/Outsourcing).
• Ability to accurately identify and engage with multiple key stakeholders.
• Effective questioning and active listening.
• Articulate with excellent presentation skills.
• Inspires trust and confidence and creates a positive impression/has ‘gravitas’ in front of customers.
• Resilient and tenacious with the ability to calculate and manage risks where appropriate.
• Ability to initiate and control high level debate.
• Always has a different view of the world and looks positively towards the future.
• Understands the customer’s business – economic drivers/customer’s value drivers.
• Commercially aware/business acumen - keeps abreast of the market.
• Not afraid to share their views, even when they’re different and potentially controversial.
• Able to think about complex issues from a different perspective/bring fresh insight.
• Uses strong two-way communication skills – engage in robust two-way dialogue.

• Flexible and hybrid working in line with role requirements.
• An inclusive workplace.
• Excellent package with solid basic, strong bonus and company benefits including:
  • A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase…