Key Account Manager

Are you a proactive and client-focused professional with a passion for account management – and do you have a proven record in driving growth and satisfaction within the energy sector? Then this is an opportunity for you!

We are currently seeking a talented and experienced Key Account Manager to join our team and help us to build key client relationships in the UK.

As a Key Account Manager, you will build long‑term business relationships, identify opportunities to upsell and cross‑sell additional services, and develop strategic account plans to achieve sales targets. Reporting to the Director, Head of Service Sales, you will play a crucial role in ensuring client satisfaction and driving the growth of our service sales. You will work closely with internal teams to deliver high‑quality services and achieve our commercial objectives.

Further key responsibilities include:

• Map and analyse the Biomass‑to‑Energy and Waste‑to‑Energy market for UK; prioritize, approach, and develop prospective customers.
• Build and maintain strong, long‑term relationships with key clients, acting as their primary point of contact.
• Collaborate with internal operations teams to ensure seamless delivery of services, monitor performance, and address any issues promptly.
• Work closely with the Director, Head of Service Sales, and other internal teams to align operations with commercial goals.
• Track and report on account metrics, analyse data to identify trends, and provide insights for continuous improvement.

The ideal candidate is experienced and passionate about achieving sales targets and driving business growth, and can build key client relationships with a strong focus on customer satisfaction.

• Solid understanding of Biomass and Waste to Energy industries.
• Demonstrable experience in account management, sales, or a related role within the engineering, services, or related industry.
• Strong analytical and problem‑solving skills, with the ability to analyse data and use it to make informed decisions.
• Personal impact and assertiveness with people at all levels and within all functions.
• Good communication and interpersonal skills, with the ability to effectively collaborate across departments and with clients.
• Educational background such as a bachelor's degree in business, engineering, or a related field. Master’s degree is a plus.

• Competitive starting salary and a comprehensive total reward package.
• Health Care Cash Plan (after successful completion of probationary period)
• Private Medical Insurance (after successful completion of probationary period)
• Employee Assistance Programme
• Salary Exchange Pension contributions
• Fixed employer Pension contribution of 6%
• 34 days annual leave (inclusive of statutory Bank Holidays) plus 1 extra day for every 5 years of service
• Life Assurance cover at 3 × salary
• Enhanced maternity/paternity pay
• Access to a salary sacrifice EV/Hybrid car scheme (after successful completion of probationary period)
• Opportunity to earn an annual bonus (depending on business performance)

This role is a full‑time position contracted for 40 hours per week.

National travel will be required, and occasional international travel may be necessary.

You must have the right to work in the UK in order to apply.