Customer Account Manager

Location: Risley

Job Title:

Customer Account Manager

Location:

Warrington  
Salary: up to £35,000 + commission
Role:
Permanent – Full time

Are you a high-performing Business Development Manager, Customer Account Manager or Sales Executive looking for the opportunity to launch and grow a truly innovative product?

Do you thrive in an entrepreneurial environment where you can shape strategy, win new business and make a genuine impact from day one?

Our client is preparing to launch a groundbreaking SaaS platform that is set to transform the way businesses manage chemical testing and compliance processes. As the first solution of its kind in the market, this innovative software delivers significant time-saving efficiencies, improved visibility and measurable cost savings for customers.

This is an exciting opportunity to join at the very beginning of the journey, taking ownership of the go-to-market strategy, winning new customers and playing a key role in establishing a market-leading product.

If you're a commercially astute, customer-focused sales professional with a hunter mentality and a passion for building something special, this could be the opportunity you've been waiting for.

ABOUT YOU

Proven experience in Business Development, Account Management or B2B Software Sales
A natural hunter with a passion for winning new business and opening doors
Highly organised with the ability to manage multiple opportunities, priorities and projects simultaneously
Commercially astute with strong negotiation and relationship-building skills
Passionate about delivering an exceptional customer experience from first conversation through to onboarding and account growth
Self-motivated and capable of working autonomously whilst contributing positively to a growing team
Confident engaging with stakeholders at all levels and communicating complex solutions in a simple, compelling way
Resilient, proactive and driven by achieving ambitious growth targets
Excited by the opportunity to join an early-stage growth journey and help shape the future direction of a business

KEY RESPONSIBILITIES

Lead the commercial launch and go-to-market strategy for an innovative new software platform
Identify, develop and convert new business opportunities across targeted sectors
Build and maintain a robust sales pipeline, managing opportunities through the full sales cycle
Deliver product demonstrations and communicate the value proposition effectively to prospective customers
Develop strong relationships with decision-makers and key stakeholders
Manage the onboarding process to ensure a seamless customer experience and successful adoption of the platform
Act as the voice of the customer, feeding market insight and customer feedback back into the business
Create and execute account development plans to maximise customer retention and revenue growth
Collaborate closely with technical and operational teams to ensure successful implementation and customer satisfaction
Monitor market trends, competitor activity and industry developments to identify future growth opportunities
Contribute to the ongoing development of sales processes, commercial strategy and customer success initiatives
WHY APPLY?

Opportunity to join a business at a pivotal stage of growth
Be part of launching a genuinely innovative, first-to-market software solution
Significant autonomy and influence from day one
Opportunity to shape the sales strategy and customer journey
Attractive salary, bonus and long-term career progression opportunities
Work alongside an ambitious leadership team with exciting growth plans
Make a genuine impact on the success of a new product and business
COMMUTABLE LOCATIONS:
Warrington, Manchester, Liverpool, Chester, Wigan, Bolton, Preston and surrounding areas.

If you're an ambitious, commercially focused Business Development & Customer Account Manager who loves winning new business, building long-term relationships and being part of something exciting from the ground up, APPLY NOW for immediate consideration.

About us:

This Business Development Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full…