Income Officer

We're looking to recruit an experienced and proactive Income Officer to support our social housing client in Warrington on a full-time, temporary basis until the end of March 2026.

Your new role

• Monitor and manage your own caseload of rent accounts to maximise income and minimise arrears
• Take early intervention and enforcement action where appropriate to recover outstanding debts
• Complete income and expenditure assessments and vulnerability reviews to agree affordable repayment plans
• Prepare and issue notices, court papers and liaise with Enforcement, Tenancy Sustainment and Neighbourhood Officers to ensure joined-up support
• Work closely with external agencies such as Local Authority and Benefit teams to maximise income
• Identify and report safeguarding concerns in line with company policy

What you'll need to succeed

• Experience of managing rent arrears, income collection or debt recovery within a social housing or similar environment
• Strong knowledge of welfare benefits and housing-related legislation
• Excellent communication and interpersonal skills
• Experience of completing expenditure and vulnerability assessments

What you'll get in return

• Weekly pay
• Competitive hourly rates
• Option to be paid PAYE or Umbrella
• Office based working

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at