Office Assistant Customer Support Employee

Company Overview

Jessen Manufacturing Co. is a full‑service precision machine shop that specializes in screw machine products and CNC turned parts. The company delivers tailored customer solutions using advanced technology and has a long history of innovation and quality. With expertise in handling projects from prototype to full‑scale production, Jessen Manufacturing is a trusted partner for precision‑engineered products.

This is a full‑time, on‑site position located in Elkhart, IN, for an Office Assistant Customer Support Employee. The role involves providing administrative support, managing customer inquiries, and maintaining documentation and records.

• Strong organizational and administrative skills, including document management and record keeping
• Customer service and communication skills, with the ability to professionally address inquiries and resolve issues
• Basic proficiency in computer applications and office software, including word processing, spreadsheets, and email
• Ability to multitask, maintain attention to detail, and adhere to schedules
• Prior experience in administrative support or customer service roles is preferred
• Knowledge of ERP systems and order entry processes
• High school diploma or equivalent required; additional education or certifications are advantageous

Entry level

Full‑time

Machinery Manufacturing