Billing Support Specialist

Role

To provide support to a PRM (People, Reward, Mobility) partner and their PSE (Practice Support Executive) to deliver a first-class service focusing on billing and providing support with finance-based tasks/activities and finance administrative support. This role will work closely with our accounts team to ensure the efficient management of the billing process. The role will include assisting with the same tasks for other partners and fee earners in the PRM team from time to time.

Financial Administration

• Using Elite to assist with the billing process.
• Responsibility for processing bills, reports, meetings, communication
• Managing multi-jurisdictional retainers and projects, including:
• liaising with international offices and third-party law firms to obtain hours updates and monthly invoices
• preparing hours updates for clients
• preparing monthly retainer invoices
• Supporting fee earners with closing InTapp entries and assisting with narratives where required.
• Logging third-party invoices as disbursements

Routine Organisation and Planning

• Attending meetings and managing workload to meet billing deadlines

Matter Opening Administration

• Supporting completion of NBI forms.
• Arranging routine conflicts and AML checks.
• Ensuring all parties lists and contact lists are prepared and kept up to date.

General Administration

• Assistance with general process driven tasks when required.

Skills & Qualifications

• Strong communication skills; comfortable working with clients, partners, and finance teams
• Fluency in written and spoken English (at least B2/C1 level) necessary for day‑day work in English
• Proactive, detail‑oriented, and able to take full ownership of billing tasks
• Previous experience in a billing, finance operations, or client accounting role
• Solid understanding of billing processes and payment tracking
• Team player with a focus on process improvement and best practices

Benefits

• Private medical healthcare provided by Medicover
• Multi Sport card
• Benefit Cafeteria system
• Veterinary care for your pet provided by Pet Help
• Option to join a private insurance plan
• An additional day off for your birthday
• Tailored learning & development opportunities
• Hybrid work model with a modern office in Warsaw city centre