Seasonal Part Time ReceptionistCustomer Service

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development
• Continuous learning and hands‑on experience in a tax office environment
• Free tax return
• Free identity protection
• Consistent part‑time schedule with no night shifts
• Supportive and team‑oriented work environment

Job Title:

Receptionist / Customer Service Representative Pay: $12–$15 per hour

Schedule:

Part-Time (Approx. 30 hours/week) Days: 4-5 days per week Availability

Required:

Weekends No nights Seasonal Position – Ends April 16, 2026 Immediate Start Required

We are seeking a reliable and professional Receptionist / Customer Service Representative to join our team for the current tax season. This is a seasonal position ending on April 16, 2026, and is ideal for someone looking to gain hands‑on office experience and learn the basics of tax preparation.

This role does not involve answering incoming calls. Instead, you will be making outgoing calls to clients and working closely with our call center to ensure clear communication and timely follow‑ups.

• Making outgoing calls to clients for follow‑ups, information requests, and appointment‑related communication
• Communicating frequently with the call center to relay updates and client needs
• Greeting clients in person in a professional and friendly manner
• Scanning, filing, and organizing documents accurately
• Assisting with basic administrative tasks and data entry
• Using Google Workspace and Microsoft Office for daily tasks
• Supporting the office team during busy periods
• Learning and assisting with basic tax preparation processes (training provided)

• Previous receptionist, administrative, or customer service experience preferred
• Comfortable making outgoing phone calls and communicating with clients
• Proficient with Google Workspace (Gmail, Docs, Sheets) and Microsoft Office
• Strong organizational skills and attention to detail
• Professional communication skills
• Ability to learn new systems and processes
• Reliable, punctual, and able to start immediately
• Must be available to work weekends

PTIN Certification:
Yes

Hours:

Approximately 30 hours per week, spread across 4-5 days

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment‑related matters and decisions in their locations.

Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment‑related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day‑to‑day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee.

By applying for a job at a franchise‑operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee.

I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt‑out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.