Office Administrator

The Administrator performs daily activities necessary to operate a residential real estate office. The Office Administrator is a professional and personable resource to the Sales Agents and the public. They perform a variety of receptionist and administrative activities. Regular travel to other regional offices may be required.

• Process listings, sales, and closings that are turned in by the agents in the region
• Scan and deposit checks
• Use our various computer programs to process listings, sales, and closings for the region
• Perform receptionist responsibilities: including greeting visitors, answering incoming calls, scheduling appointments, and providing general information regarding real estate listings
• Process incoming and outgoing mail
• Assist our Sales Agents with troubleshooting and resolving issues
• Assemble listing and buyer packets, as needed
• Maintain accurate logs and monthly reports for the office
• Monitor office supplies and complete order process when necessary
• Maintain organized and accurate files on all work processes
• Open and close the office daily per local office instructions (turn on lights and radio, computer monitors, make coffee, straighten office areas, etc.)
• Support the managing broker as needed

• Excellent communications skills
• Personable and friendly
• Proficient with technology (Microsoft Office, Google products and other back-office software)
• Ability to work well under pressure balancing multiple priorities and assignments to meet deadlines
• Consistent with follow up and follow through
• Strong typing skills
• Ability to handle and resolve recurring problems
• Must be highly organized
• Adaptable to various personalities/situations

Combination of education and experience sufficient to successfully perform the essential duties of the job

Ability to read and understand documents and to communicate with agents and other staff members in a courteous and professional manner

Basic Accounting knowledge helpful in processing closings, deposits and the monthly billing statements

Ability to define the problem, establish facts and draw a valid conclusion to solve the problem and plan initiatives

Mobility to work in a standard office setting using standard office equipment including:

• Stamina to maintain attention to detail despite interruptions
• Strength to lift and carry files weighing up to 3 pounds
• Vision to read printed materials and a computer screen
• Hearing and speech to communicate in person and over the telephone

Frequently subject to interruptions in a moderate noise level office setting