Patient Care Coordinator; Administrative Assistant

Overview

Patient Care Coordinator - Warsaw, Indiana

Hourly Rate is $15.00/hr we offer a comprehensive benefits package, which includes:

• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

• Administrative Support:
  Perform a range of office tasks efficiently
• Patient Assistance:
  Support the Hearing Care Professional in guiding patients and serve as their primary liaison
• Appointment Management:
  Optimize scheduling to maximize test opportunities and track patient engagement
• Marketing & Sales:
  Assist with local marketing efforts, cultivating new community relationships and referrals
• Communication:
  Handle incoming calls and follow up with patients professionally
• Documentation & Compliance:
  Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility
• Financial Processing:
  Manage payments, reconcile cash balances, and oversee inventory
• Office Environment:
  Maintain a clean, welcoming workspace

• High School diploma or equivalent
• Preferred: 2 years  experience in office administration, sales, or customer service
• Proficiency in MS Office
• Flexible to work varying hours

• Customer service orientation
• Team Player
• Self-motivated, organized and decisive

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Medical Practices

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