Finance Systems Analyst Business Services EMEA)

Introduction

Dentons Business Services EMEA
is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration.

At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.

The Finance System Team plays a significant role in the operational success of Dentons. We look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not always essential and we seek people who relish opportunities to excel, grow and share in our success. We want to give everyone the opportunity to develop their potential fully and, therefore, provide support, training, and encouragement to members of staff at all levels.

Dentons is recruiting a Finance Systems Analyst on an 18-month fixed-term contract. The individual will have responsibility for providing technical support, system analysis and administration, and championing system best practice for the firm's financial systems which include Elite 3E, Intapp Time and Emburse expense management solutions. The firm has recently implemented a new Practice Management System after a multi-year programme and the role is instrumental in maximizing return on that investment.

• 4+ years' experience working within a Finance, IT or professional services technical support team
• strong organizational skills with the ability to manage and prioritise multiple activities
• Demonstrated the ability to work in a support model (technical and/or business) with a proven track record supporting business-critical applications
• Skilled in identifying and implementing innovation and improvements in service delivery
• Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships
• Excellent documentation skills.

• Daily monitoring and data integrity checks for the suite of financial systems
• System administration and support for other financial systems including Elite 3E, Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration.
• Handling missing time queries from both Legal Service and Business Service colleagues
• Administering system access control and configuring system security
• Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM
• Undertaking system Month End process as part of a rostered team
• Support with the development of system and process enhancements and upgrades
• Support with a variety of testing activity to ensure quality control
• Liaising with software vendor and managing escalation of issues and working with them where required.
• Effective and timely status reports to line management
• Assist with process documentation and instructions to ensure compliance and best practice

Essential:

• Strong Elite 3E experience and knowledge
• Highly collaborative and able to work with teams and users across offices
• Excellent communication skills;
  Meticulous attention to detail
• Strong analytical skills
• Excellent organisational and project management skills
• Demonstrate 'can do' attitude to problem solving
• Aptitude for absorbing information…