Property Manager

Join to apply for the Property Manager role at HI Management
.

To assist the Property Manager in managing the day‑to‑day operations of the community.

• Greeting prospects.
• Qualify prospective residents.
• Answer the telephone in a cheerful, professional and informed manner and obtain an appointment with the prospect.
• Tour model, and make‑ready units and then close the sale.
• Assist Property Manager with posting of rent, notices and other administrative duties.
• Prepare monthly newsletter for residents.
• Create flyers and other resident correspondences.
• Regular, effective marketing on an ongoing basis includes building rapport with federal, state and local agencies, potential employers and other potential sources of prospective residents.
• Accompany Property Manager to market area vendors, attend Apartment Association functions and Chamber meetings.
• Accept applications for residency.
• Check to see if complete.
• Explain application fee and deposit fees.
• Determine move‑in date and apartment desired.
• Process necessary checks for final management approval.
• Complete all leases and addendums.
• Property Manager to review and sign.
• Explain lease to leases.
• Have a thorough understanding of rental application, lease agreement and related documents.
• Have a thorough understanding of the area's competition, including amenities, prices, etc.
• Prepare weekly traffic reports.
• Follow lease renewal and recertification process.
• Notify maintenance of service requests.
• Answer phone.
• Check answering service.
• Write up service requests.
• Follow up with resident to ensure service was satisfactory.
• File service requests at completion.
• Order all office supplies.
• On a rotation basis, or as needed, shared exterior maintenance duties to include but not limited to:
• Monitor grounds and pick up trash where needed.
• Sweep parking, common and dumpsters areas.
• Trim, weed, plant flowers and shrubs.
• Painting and cleaning, if necessary.
• Advise Maintenance and Property Manager of any capital improvement needed.
• Write up service requests for any exterior repair needed.
• Vacuum swimming pool and maintain chemical balances as needed.
• Arrange pool furniture and remove trash in pool areas.
• Ensure boot leg or bandit signs are in proper locations, are in good condition, and banners or balloons attached.
• Ensure clubhouse, office and public areas are clean and smell fresh.
• Prepare refreshments for prospective residents.
• Always maintain a courteous and helpful attitude to residents and prospects.
• Accept rental payments.
• Be able to fill position of Property Manager and/or Leasing Consultant in the absence or vacation of either.
• Follow owner and management procedures and requests as directed.

Position requires computer skills and word processing skills are necessary. Must be able to work at least a 40 hour work week and be available as staffing needs on weekends.

• Stand and walk or sit alternatively depending on specific needs of the day. Estimate 60% of time is spent on feet and 40% of time is sitting at desk.
• Have frequent need (33% to 66% of the time) to perform the following physical activities:
  • Bend, Stoop, Squat – Pick up litter, filing
  • Climb stairs – Inspect and show property
  • Push or Pull – Inspect and show property, open/close doors
  • Reach above shoulder – Inspect property, store/retrieve supplies
• Have frequent need (33% to 66% of the time) to perform standing and walking activities related to inspecting and presenting property.
• Constant need (66% to 100%) to perform the following physical activities:
  • Writing/Typing – Corporate/Resident communications
  • Grasping/Turning – Telephone/Doorknob use
  • Finger Dexterity – Operation of office equipment
  • Lifting/Carrying (paperwork, deliveries, files, miscellaneous):
    • Over 25 lbs. – Rare need (less than 1% of the time)
    • 20 lbs. – 25 lbs. – Occasional need (1% to 55% of the time)
    • 10 lbs. – 20 lbs. – Frequent need (33% to 66%)
    • Under 10 lbs. – Constant need (66% to 100% of the time)

• Constant need (66% to 100% of the time) to complete forms, read and review reports and wide variety of correspondence, view computer screen. Frequent need to see small detail.
• Frequent need (33% to 66% of the time) to see things…