Social Services Coordinator; Warsaw

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

As the Social Services Coordinator you will advocate on behalf of The Salvation Army within the surrounding communities. Work in collaboration with the Corps Officer and DHQ staff to find grants to help support local programming. Responsible for the provision of strengths-based case management and coordination of overall services offered to families and individuals through Pathway of Hope.

• Deliver the full range of Pathway of Hope individualized services for families:
• Attends multi-disciplinary staffing, departmental, and staff meetings as scheduled. Participate in planned in-service training as well as other training as directed
• Maintains certification by meeting certification requirements

• Participant Engagement: Develop and promote Pathway of Hope services to individuals receiving services at the local site and community organizations. Approach participants with an open and professional stance, recognizing their strengths and treating them as collaborative partners in the helping process. Demonstrate the ability to establish rapport and positive engagement with participants in the initial phases of the working relationship and throughout services.
  
  Schedule weekly meetings with participants, gradually reducing face‑to‑face contact with them as appropriate in their transition from services.
• Assessment & Action Planning: In an interview format, complete all intake and required assessments including basic demographic information, URICA, Working Together Agreement, Sufficiency Matrix, and Strengths Assessment. Also, work with the POH team to ensure that the Spiritual Assessment is completed, and Pastoral Care is provided. Based on participants' identified goals, develop specific and measurable Action Plans. Enters all corresponding documentation in a timely fashion within the required SIMS and Next Step data entry format.
• Linkage & Referral: In response to the Action Plan, coordinate referrals and participant linkage to internal and/or external resources that will facilitate the successful achievement of identified goals.
• Transition and Follow‑up: Address completion requirements early in the engagement process to fully educate participants on all services available and facilitate successful transition and closure. Inform participants of the plan to monitor their progress after successful completion through engagement in exit and follow‑up assessments and surveys.
• Other tasks as assigned by leadership.

Education: Bachelor's degree in social work, or related human services field required.

Background Checks: This position will require a background check to be completed, and all background check results will be reviewed.

Experience: Minimum of one to two years' experience in social services and/or case management.

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 60 days of employment. Must complete Caseworker Certification Program within 60 days of employment.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems
• Strong organizational skills
• Ability to work effectively with individuals from diverse cultures and socioeconomic backgrounds.
• Provide guidance and promote the spiritual dimension of Salvation Army social services programs, emphasizing the importance of Christian influence and evangelism in all Salvation Army ministries, including delivery of social services in contemporary settings.
• Knowledge of The Salvation Army, government, state,…