Office Administrator

Office Administrator – Assured Quality Homecare, LLC (ASQ)

Office Administrator role at Assured Quality Homecare, LLC [ASQ].

Assured Quality Homecare, LLC is a top‑tier private duty Home Care Agency based in Norwich, CT, dedicated to delivering exceptional home care services. We are seeking an experienced Office Administrator to support clients, employees, and the leadership team and to ensure daily operations run efficiently.

• Serve as the primary point of contact for prospective clients.
• Answer inquiries, schedule assessments, and guide families through the decision‑making process.
• Greet visitors, answer phones, sort mail, run errands, and maintain a clean and organized office.
• Support staff with day‑to‑day administrative tasks.
• Assist with the nursing assistant training program.
• Manage supplies, help recruit students, and communicate with instructors and students.
• Support onboarding for new clients and employees.
• Upload, organize, and maintain digital records and HR documents (licenses, insurance, training certifications, etc.).
• Manage calendars and appointments for the CEO, COO, and Operations Manager.
• Prepare meeting materials and keep schedules up‑to‑date.
• Maintain office supplies and equipment.
• Coordinate repairs, troubleshoot tech issues, and work with IT support.
• Update company performance reports and assist with tracking key metrics.

• 3+ years in a fast‑paced office environment.
• 2+ years as the first point of contact for callers or visitors.

• Excellent communication and a professional, positive demeanor.
• Strong organization and attention to detail.
• Ability to juggle multiple priorities and anticipate team needs.
• Tech‑savvy and comfortable with Google Suite; experience with Taskworld, Axis Care, or similar tools is a plus.
• Proactive, energetic, and solution‑oriented—keeps the office calm and running smoothly.

• Primarily seated office work.
• Occasional bending, stretching, and lifting up to 25 lbs.

• Supportive and positive team culture.
• Meaningful work that impacts families and caregivers.
• Opportunities to grow within the organization.

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off

• Seniority level:
  Mid‑Senior
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Hospitals and Health Care

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.