Customer Service Representative

Position: Customer Service Representative: Full-Time
Support Specialist

TES Staffing

Are you looking to kickstart your career in a role where every day brings new challenges and opportunities to grow? TES Staffing is proud to partner with a dynamic local organization in search of a Support Specialist - someone who enjoys helping others, solving problems, and being part of a supportive, forward-thinking team.

Whether you're a recent graduate ready to begin your professional journey or someone looking to transition into a new field, this role offers the perfect mix of hands-on experience, mentorship, and growth potential.

What's in It for You

• A supportive team that wants to see you succeed
• Training and career development opportunities to help you build professional skills
• A tech-forward, people-centered workplace that values innovation and initiative
• Health benefits, paid time off, employee assistance program, and 401(k)
• Pay: $18-$20/hr. (plus overtime eligibility)
• Schedule: Monday-Friday shifts between 9:00 AM-9:00 PM

What You'll Be Doing

As a Support Specialist, you'll be the friendly, knowledgeable point of contact who helps clients and team members find solutions. You'll gain hands-on experience with customer service, communication, and technical troubleshooting - valuable skills that can open doors to future opportunities in tech, administration, or operations.

Key Responsibilities:

• Provide excellent service and support to clients, partners, and team members
• Respond to inquiries via phone, email, and internal systems
• Learn to troubleshoot and resolve client issues with professionalism and empathy
• Maintain accurate and organized records
• Collaborate with your team to meet goals and deliver great results
• Adapt to new tools and processes as you grow with the organization

Who We're Looking For

You don't need years of experience - just a positive attitude, a willingness to learn, and a desire to help others.

Ideal Qualifications:

• High school diploma or equivalent (some college a plus)
• 1-3 years of customer service, support, or office experience - or a strong interest in starting your career in this space
• Comfort using Microsoft Office and general computer systems
• Excellent communication and problem-solving skills
• Strong attention to detail and organizational ability
• A team-player mindset and eagerness to learn

Ready to Start Your Next Chapter?

If you're looking for a launchpad for your career - where you'll gain valuable skills, make real contributions, and be part of a team that invests in your growth - we'd love to meet you.

Apply today to join TES Staffing and take the first step toward a rewarding new opportunity.