Customer Experience Specialist - In-Store & Calls
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Call Center / Support
Safelite is seeking a Customer Advocate to be the first impression for customers, handling administrative tasks, scheduling, work orders, and invoicing while greeting customers in person and answering inbound calls and emails.
Responsibilities include welcoming in-shop customers, resolving concerns quickly, managing service inquiries (pricing, warranties, dispatch), and ensuring accurate work orders and insurance verification. Travel up to 10% may be required.
We are seeking a motivated Customer Experience Specialist - In-Store & Calls to join Safelite Auto Glass in Warwick, RI, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Warwick, RI, United States.
This opportunity is part of our work in Management & Operations, Sales.
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