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Customer Service Representative

Job in Warwick, Kent County, Rhode Island, 02888, USA
Listing for: Atrium Staffing LLC
Full Time position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20 - 23 USD Hourly USD 20.00 23.00 HOUR
Job Description & How to Apply Below
Client Overview:

Our client, a leader in the automotive industry, is seeking a Customer Service Representative to join their team. They boast a great company culture, bonus eligibility, and weekly pay!

Salary/Hourly Rate:

$20/hr

Position Overview:

The Customer Service Representative will answer inbound calls from customers, troubleshoot concerns, and elevate to the appropriate parties. The hours will fluctuate, totaling a 40-hour work week. Candidates must be able to work on Saturdays.

Responsibilities of the Customer Service Representative:
  • The Customer Service Representative will manage inbound and outbound calls from customers regarding their vehicles.
  • Transfer calls to appropriate parties, set appointments, and maintain follow-ups.
  • Assist walk-in customers as needed.
  • Update the CRM system with proper customer documentation.
Required Experience/Skills for the Customer Service Representative:
  • Candidates must have at least 1 year of Customer Service experience.
  • Experience working in a fast-paced environment, such as retail or food service.
  • Ability to de-escalate upset customers and maintain customer satisfaction.
Preferred Experience /Skills for the Customer Service Representative:
  • Bilingual in Spanish is a plus.
Education Requirements:
  • High school diploma is required.
Benefits:
  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
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