Associate Director, TRIO Access Student Support Services; Grant Oversight

The Associate Director is responsible for the administration of the TRIO Access Student Support Services grant projects, including maintaining a caseload of project students, supervising project staff, coordinating project activities, and preparing federal reports. The Associate Director assists the Program Director in supervising TRIO Access support staff, managing the project data collection system, monitoring student progress, evaluating program activities, monitoring program outcomes, and preparing regular reports relevant to the effective administration of the project.

• Demonstrate a commitment to the philosophy and mission of a comprehensive community college

• Work collaboratively in a diverse, inclusive and student-centered environment, with students of various learning styles, cultures, identities, and life-experiences

• Work collaboratively with others and provide quality customer service in a diverse and inclusive environment

• Maintain the project's data collection system to generate accurate reports of project performance; and monitor program records to ensure compliance with federal requirements

• Accurately document, maintain, and track student interactions, information, and progression through CCRI systems such as Banner, Civitas, Argos Reports, and CRM

• Engage in research and planning activities necessary for the success of project; analyze, and report information about participant characteristics, needs, services, progress and outcomes; conduct program evaluation activities

• Lead and supervise support and professional staff including conducting performance evaluations

• Responsible for the coordination and administration of all grant program activities

• Establish and maintain a learning environment of acceptance and respect for students from diverse backgrounds and with a wide range of abilities

• Keep professionally current by participating in department and college-wide activities and training, and, when appropriate, regional and national meetings

• Lead and monitor achievement of individual, team, and department goals on a daily, weekly, and monthly basis to ensure student success goals and all project objectives are met

• Actively participate on assigned college and community committees as well as college-wide diversity initiatives

• Communicate effectively with all program staff to ensure the continued successful operation of the program

• Perform other duties as assigned

• Plan, conduct and supervise incoming student program orientation and workshops to inform, prepare, and motivate students

• Develop, teach and coordinate effective skill development, study strategies, financial aid, financial literacy, transfer and motivational workshops and seminars to address students’ needs

• Participate in recruitment activities and student retention initiatives including attending virtual and/or onsite open house events, information sessions, webinars, and other events as requested to offer guidance

• Assist in developing and organizing program special events including visits to four-year institutions and cultural events

• Demonstrate high-quality customer service throughout all student interactions

• Review program applications, interview applicants, screen eligibility and select applicants into the program in accordance with federal regulations

• Conduct recruitment and outreach to students to ensure that annual federals goals are met

• Identify and assess student needs using interviewing skills and standardized academic, career, personality and motivational instruments to develop effective, individualized educational plans for students

• Provide intensive…