Ambulatory Pharmacy Technician; Pawtucket 40D

Ambulatory Pharmacy Technician (Pawtucket) 40D

Care New England

The Ambulatory Pharmacy Technician provides integrated support to patients and pharmacists by delivering a 'hands‑on' approach to total quality patient care through a full continuum of medication adherence support.

• Provides excellent customer service;
• Interprets and enters prescriptions;
• Clarifies prescription orders with pharmacist and/or clinician as appropriate;
• Labels and fills prescriptions for the pharmacist to verify;
• Performs pharmaceutical calculations;
• Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
• Identifies and assembles supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs, Band‑Aids;
• Prepares medication for delivery to patients and departments;
• Provides medication delivery services to patients within hospitals;
• Answers, resolves and triages inbound inquiries;
• Provides outbound therapy/medication adherence check‑ups;
• Secures refill prescriptions;
• Resolves insurance related issues and assists patients with various forms of financial assistance;
• Maintains pharmacy inventory including drug ordering and receiving;
• Communicates directly with patients over the phone to assist them in medication awareness and addresses any concerns;
• Achieves operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow‑up;
• Manages, organizes, and updates relevant data using database applications;
• Applies observations and recommendations to operational issues, increased productivity, quality, and customer‑service standards;
• Identifies trends, resolves problems, recommends improvements, and implements change;
• Actively participates in process improvement initiatives;
• Acts as a value‑added business partner to stakeholders throughout the organization;
• Protects the organization’s value by keeping information confidential;
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations;
• Willing to do whatever is necessary for the betterment of the Company;
• Other duties as assigned.

• Required Licensure/Certification
  :
  Applicant must be registered in the State of Rhode Island as a Pharmacy Technician. National certification as a CPhT must be obtained within 6 months of hire.
• Years of Experience
  :
  Required 1+ year, Preferred 5+ years experience as a Pharmacy Technician.
• Care New England Health System and its member institutions are trusted organizations delivering advances in medical research and services.

Americans with Disability Act Statement:
External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job‑specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case‑by‑case basis.

EEOC Statement:
Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement:
Employee conducts themselves consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care