Care Coordinator CSP Team at Post Rd

Job Details

Location:

Warwick, RI

Salary: $24.00

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive's unique programs and services are built on evidence based, person-centric care models. Our programs include:
Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

Care Coordinator provides support to Thrive clients, in collaboration with the Access (Intake), Outreach or treatment teams throughout the agency, to alleviate mental health and/or substance use distress and eliminate access barriers to treatment and provide needed resources for all clients served. As the agency social determinants of health (SDOH) ambassador, the Care Coordinator works to eliminate the environmental factors that have a major impact on each client's health, well-being, and quality of life.

These factors could include access to healthy food, physical activity opportunities, appropriate clothing, safe housing, heating/utility assistance, employment/education, childcare, and transportation. At Thrive, each client's physical health care and mental health are considered equally important for wellbeing and living a healthy lifestyle. The Care Coordinator is responsible for ensuring that each client receives the proper referrals and appointments for primary care, specialists, dentists and other healthcare providers as identified in the SDOH/needs assessment.

This position is primarily office based and has administrative responsibility for outreaching, coordinating and tracking follow up of client's access to these needed supports as part of their recovery plan for mental health and or substance use recovery. The care coordinator carries a caseload that enables consistently meeting CCBHC program requirements, collaborates with other Thrive providers and community providers as well as outside agencies;

adheres to agency, state, federal, and licensing board guidelines regarding ethical practices, billing, and documentation.

Schedule:

Mon-Fri, First Shift

Location:

Warwick, RI

Did you know… studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they'll be hired if they don't meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

• In collaboration with the Access, Outreach or treatment teams, outreaches internal and external providers and specialists, community resources and other social service agencies to coordinate a client's physical health care needs, their SDOH needs and other barriers as identified in the SDOH/needs assessment. The Care Coordinator will continue to address each need identified, working in collaboration with the assigned case manager and can move between Thrive programs to meet the needs of each client.
• Tracks in the EHR when referrals are made, if appointments are kept, and if need is resolved. Troubleshoots when needs are not met and works to meet all needs identified in the SDOH/needs assessment.
• Assists Thrive case managers, benefits specialists and housing support specialists to provide client with support and guidance when completing necessary paperwork including registration forms, releases of information, screenings, providing necessary referrals and follow up, organizing transportation and other needs identified by the Access, Outreach or treatment teams.
• Assists clients with gathering necessary personal identifying information to complete paperwork or applications for resource eligibility.
• Enters all necessary information in the client record such as…