Cook, Kitchen

Cook, Kitchen

Join to apply for the Cook, Kitchen role at MCR Hotels.

Cleanliness and friendliness. The MCR standard is to provide clean, friendly, well‑organized and safe hotels for our guests.

• Happy Guests
• Spotless Cleanliness
• Product Consistency & Quality
• Teamwork

• Guest Relations:
  Greet guests happily upon arrival and throughout their stay with a smile.
• Name Use:
  Use guests’ names whenever possible.
• Guest Satisfaction:
  Work with team to achieve high satisfaction scores.
• Recovery:
  Handle challenging situations with hospitality and urgency.
• Hotel Knowledge:
  Know all features of the hotel and amenities.
• Events:
  Support all groups and events.
• Technology:
  Understand relevant technology for each role.
• Phone Etiquette:
  Answer calls with friendly service and approved greeting.
• Spotless Cleanliness:
  Keep work spaces clean and organized.
• Pitching In:
  Help clean guest rooms and public spaces as needed.
• Hospitality While Cleaning:
  Greet guests while cleaning.
• Product Consistency & Quality:
  Complete checklists accurately.
• Shift Handover Reports:
  Provide accurate reports on time.
• Flawless Uniform:
  Wear clean, approved uniform and nametag, smile at all times.
• Communication:
  Keep clear, honest, professional communication.
• Can‑Do Attitude:
  Stretch beyond traditional role to meet needs.
• Collaboration:
  
  Work together to create welcoming environment.

• Meal Preparation:
  Prepare meals according to brand standards and guidelines.
• Food Safety Certification:
  Comply with required certifications (e.g., Food Handlers Safety Training).
• Cleanliness:
  Maintain cleanliness and organization in accordance with State Board of Health regulations.
• Organization:
  Complete food and station preparations before opening to serve guests promptly.
• Safety:
  Know location and operation of all safety equipment.
• Food Handling:
  Assist in storage and rotation of food items per hotel procedures.
• Other duties as assigned.

• Happy Guests:
  Management performance ratings, guest satisfaction scores.
• Spotless Cleanliness: GM/AGM spot checks, leadership walk‑throughs, guest ratings.
• Product Consistency & Quality:
  Checklist tracking, management performance ratings, guest ratings.
• Teamwork:
  Management performance ratings.

• Work Experience:
  
  Previous culinary experience in hospitality or restaurant kitchen preferred.
• Positive attitude and willingness to learn.
• Ability to follow instructions, complete tasks, meet deadlines.
• Friendly service with a smile to guests.
• Flexible schedule: days, nights, holidays, weekends.
• Timeliness: arrive and clock in on time; clock out at scheduled end; never work while clocked out.
• Break timing: clock in/out for breaks at designated times.
• Notice:
  Provide sufficient notice when calling out for a scheduled shift.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

• Standing:
  Remain upright on feet for sustained periods.
• Walking:
  Move on foot to accomplish tasks, especially for long distances or moving from one work site to another.
• Repetitive Motions:
  Make substantial movements of the wrists, hands, and/or fingers.
• Lifting:
  Carry certain laundry supplies, linens and other items.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or…