Sr. Case Manager Immigration Bilingual Spanish

Sr. Case Manager Immigration Bilingual Spanish

The GEO Group, Inc.

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community‑based partners to provide critical assistance for participants’ basic life needs.

With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever‑increasing number of participants.

We are an Equal Opportunity Employer.

• Excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government officials, and participants.
• Demonstrated sound judgment and even temperament with the ability to deal tactfully with the public.
• A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or a related social services/human service field.
• At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
• Bi‑lingual language skills, required.
• Experience dealing with multicultural clients.
• Effective verbal and written communication skills with employees, community contacts, government officials, and participants.
• Ability to interpret and articulate rules, orders, instructions, and materials; ability to compose reports.
• Ability to maintain self‑control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
• Strong attention to detail and problem‑solving skills.
• Basic knowledge of immigration laws, regulations, and procedures.
• Computer proficiency, including Microsoft Office and the Internet.
• Ability to interpret electronic monitoring messages and daily summary reports.
• Typing speed of thirty‑five (35) words per minute for data entry.
• Active, valid driver’s license required.
• United States citizenship required.
• Must have lived in the United States for three of the last five years (military and study abroad accepted).
• Successfully pass pre‑employment (post‑offer) background check and obtain a suitability determination.

• Two (2) weeks of vacation.
• Fifty‑six (56) hours of sick time.
• Fifteen (15) paid holidays.
• Medical, dental, and vision coverage.
• Term life insurance (includes spouse and dependent).
• Accidental death and dismemberment insurance.
• Short‑ and long‑term disability.
• Flexible spending account.
• 401(k) retirement program.
• Stock purchase program.
• Tuition reimbursement – $3,500 per year.
• Employee Assistance Program (EAP).
• Legal program – Legal Club of America.
• Direct deposit.
• Theme park and attraction discounts.

The compensation and benefits information is accurate as of the date of this posting. The company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

As the Government Site Specialist, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.

• Meeting with participants face‑to‑face regularly as required by government contractual obligations.
• Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release, maintaining confidentiality of all records.
• Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with the electronic monitoring program.
• Assisting Program Participants with acquiring travel documents from their countries of citizenship and maintaining a log of travel document information for each participant.
• Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between staff and participants.
• Assessing the needs and vulnerabilities of ISAP Program Participants and connecting them with appropriate resources within the community.

Referrals increase your chances of interviewing at The GEO Group, Inc. by 2x.