Veterinary Receptionist - Warwick, RI

Warwick Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist
Status: Full-Time
Salary: Competitive and based on experience and skill set
Schedule: 5 days per week. Rotating AM/PM shifts and every other Saturday

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Do You Love Animals and People?

Are you friendly, organized, and able to keep things moving when the phones are ringing, appointments are arriving, and the day gets busy? Warwick Animal Hospital wants to meet you!

We’re looking for a compassionate and dependable Veterinary Receptionist to be the welcoming face and calming voice our clients can count on. As one of the first points of contact—both in person and over the phone—you’ll play an important role in creating a positive experience for every client and patient who comes through our doors.

At Warwick Animal Hospital, we believe in a “better together” philosophy. We appreciate the different perspectives and strengths each team member brings to our practice and are looking for someone who wants to contribute to a supportive, collaborative veterinary team.

Why Our Veterinary Receptionists Love Working Here

• Be part of a team that believes we’re better together
• Help create a welcoming experience for pets and the people who love them
• Work in a supportive, team-focused environment
• Build meaningful relationships with veterinary clients
• Continue developing your skills through professional growth opportunities
• Work alongside teammates dedicated to exceptional client and patient care
• Bring your individual strengths and personality to a team that appreciates them

What Our Veterinary Receptionists Do

As a Veterinary Receptionist, you’ll help keep the front desk organized and ensure clients feel supported from their first phone call through the end of their visit. You’ll:

• Warmly greet clients and check in patients
• Answer multi-line phones and schedule appointments efficiently
• Accurately enter and maintain client and patient information
• Process payments and handle invoices
• Communicate clearly and compassionately with clients regarding services, policies, and their pets’ needs
• Maintain a clean and welcoming front desk and lobby area
• Assist with administrative responsibilities
• Support the veterinary team as needed to help keep the day running smoothly

What You’ll Bring

We’re looking for someone who combines strong customer service skills with organization, dependability, and a genuine love for animals. You’ll bring:

• Prior experience in a veterinary or medical reception setting
• Strong customer service and communication skills
• A dependable and detail-oriented approach
• The ability to multitask and stay organized under pressure
• A genuine love for animals and a desire to support the people who care for them
• Comfort working with computers and learning veterinary software systems
• Availability to work some evening and weekend shifts
• A professional and compassionate approach to client communication
• A collaborative attitude and willingness to support your teammates

The Extras You’ll Actually Feel

Being a veterinary receptionist means being there for clients during everything from exciting new-puppy and new-kitten visits to stressful moments when they…