Retail Loss Prevention Lead

Retail Loss Prevention Lead – DICK'S Sporting Goods

Join Retail Loss Prevention Lead role at DICK'S Sporting Goods
. At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

We are looking for a dedicated Loss Prevention Lead to mitigate and reduce losses through deterrence of external theft and execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters while providing service to all customers. The LP Lead will also comply with the Company policy “Engaging Law Enforcement” when theft is not deterred, assist in monitoring store compliance with safety and operational control policies, and may assist in internal and external investigations.

• Monitors customer and teammate traffic on the sales floor for potential theft activity while following Company standards of dress code and addressing concerning behaviors typically attributed to shoplifting or internal theft.
• Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Follows up with local authorities for after-the-fact external case resolution and prosecution.
• Creates an inclusive in-store environment where everyone feels welcome, safe, and is treated with respect.
• Requires 100% ability to walk sales floor, stockrooms and office areas during the duration of shift.
• Ability to deescalate incidents involving confrontation by athletes exhibiting concerning behavior.

• Supports, promotes and actively demonstrates company values related to customer engagement.
• Provides ad hoc support for general business needs as necessary.
• Participates in Shrink Coach meetings, new hire orientation and conducts frequent training sessions with store teammates.
• May assist the store Shrink Coach with execution of the Shrink Business Plan on a limited basis.
• Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, and maintains confidentiality of all company information.

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented
• Engagement Driver
• Talent Developer
• Effective Team Building Skills
• Plans & Aligns

• 1-3 years of prior LP or educational experience in Loss Prevention preferred

At DICK’S, we thrive on innovation and authenticity. To protect the integrity and security of our hiring process, candidates do not use AI tools during interviews or assessments. Cameras must be on during all virtual interviews. AI tools are not permitted in any part of the interview process. Offers are contingent upon a satisfactory background check which may include .