Warehouse Manager

ERE Sneakers is a specialized partner for the footwear industry, focusing on aged and excess products. Founded in 2019, the company collaborates with retailers worldwide to purchase and repurpose their overbought or slow-moving inventory. ERE Sneakers provides tailored solutions for a wide range of scenarios and brands, helping retailers optimize stock levels and free up shelf space. The organization operates in a dynamic, fast-paced environment, offering team members exposure to global retail operations and inventory management practices.

The Warehouse Manager is a full-time in person position overseeing day-to-day warehouse operations and ensuring efficient handling of aged and excess footwear inventory. This role involves managing stock levels, coordinating inventory transfers, supervising order fulfillment processes, and implementing best practices for warehouse organization and safety. The Warehouse Manager will monitor and improve operational workflows, collaborate with internal teams and external partners, and use technology-driven tools to track inventory across multiple locations.

This position also includes reporting on key performance indicators, resolving logistical issues, and supporting continuous improvement initiatives to enhance accuracy, productivity, and cost-effectiveness.

• Get every marketplace order picked, packed and shipped within its handling time, every day
• Prioritize by channel deadline
• Ensure all orders are shipped correctly, and every order that has an issue is resolved before each end of day
• Own bin locations and inventory accuracy across all channels
• Run cycle counts and full audits; reconcile counts against Shopify and our sync tools
• Flag stock mismatches before they turn into oversells and cancellations

• Check in buys and wholesale deliveries same or next day: count, condition, authenticity flags
• Hand off to the catalogue team so new pairs get listed fast

• Inspect, grade and restock or set aside returns within 48 hours
• Record the return reason correctly (buyer vs. seller fault) so it doesn't hurt our store ratings
• Build return-label and dispute evidence (photos, weights) for chargebacks

• Hire, train, schedule and lead warehouse staff; build SOPs and use Asana to track work
• Keep the space organized and safe; manage shipping supplies and carrier pickups
• Report daily numbers to the owner and work with the buying, catalogue and VA teams

• Candidates should possess strong Stock Control and Inventory Control skills to ensure accurate tracking and reconciliation of products.
• Candidates should possess Inventory Management and Operations Management skills to oversee warehouse processes and optimize efficiency.
• Candidates should possess Forklift Operation skills or equivalent experience with material-handling equipment, along with knowledge of safety standards.
• Candidates should possess proficiency with warehouse management systems (WMS), spreadsheets, and other digital tools for remote coordination.
• Candidates should possess excellent organizational skills, attention to detail, and the ability to prioritize in a fast-paced environment.
• Candidates should possess strong communication and collaboration abilities to work effectively with remote teams and external partners.
• Candidates should possess prior experience in warehouse or logistics management; experience in footwear or retail distribution is beneficial.
• Candidates should possess a high school diploma or equivalent; additional training or certification in logistics, supply chain, or warehouse operations is an advantage.