Function Co-ordinator

About the Role

The Whole Energy System Resilience (WESR) directorate strengthens whole‑energy‑system resilience by turning insight into coordinated, prioritised action that reduces risk and builds capability across the system. This 12‑month fixed‑term contract (with full‑time, part‑time, and flexible options) blends coordination, communication, and tactical support, especially during incident response. The role is based from the Warwick or Wokingham office, with hybrid working arrangements.

• Provide administrative and operational coordination across multiple projects and work streams, ensuring compliance with data handling policies and removing administrative barriers to delivery.
• Coordinate meetings, workshops, and events with internal and external partners; manage scheduling, agendas, papers, and follow‑up on actions.
• Act as technical secretary and minute‑taker in key decision meetings, ensuring accurate records of discussions and decisions.
• Maintain and update trackers, dashboards, and shared information systems, ensuring accuracy, currency, and accessibility.
• Support teams to meet required standards by checking quality assurance checklists against outputs and deliverables at each stage.
• Support adherence to standardised processes, templates, and ways of working.
• Gather progress updates, risks, and management information from teams to report to leadership.
• Maintain stakeholder contact lists, engagement logs, and reference materials across the Emergency Preparedness & Restoration area.
• Arrange stakeholder meetings and circulate follow‑up correspondence.
• Organise IT equipment, system access, building passes, and logistics for new starters; support induction and leavers processes.
• Coordinate training activity across the function, including e‑learning and continuing professional development.
• Log queries and coordinate with relevant individuals and teams to ensure effective resolution.
• Maintain filing, version control, and the upkeep of shared drives and information systems for secure, well‑organised documentation.
• Coordinate relevant surveys such as employee engagement surveys, ensuring completion and follow‑up actions.
• Provide meeting and calendar support to the Senior Manager and leadership team.
• Work closely with other Function Coordinators and the central portfolio management team to ensure alignment and continuous improvement of coordination and quality assurance practices.

• Experienced in delivering high‑quality administrative and coordination support across multiple projects and teams, ideally in a complex or multi‑stakeholder environment.
• Strong organisational skills, able to manage competing priorities, keep multiple processes on track, and maintain close attention to detail.
• Proactive, able to anticipate team needs, spot potential issues early, and act without waiting to be asked.
• Skilled in managing complex calendars, meetings, and events with precision and professionalism.
• Clear and reliable communicator, engaging confidently with colleagues and external stakeholders, following up on actions, and keeping people informed.
• Eye for quality, comfortable running checklists against outputs, spotting gaps, and flagging where deliverables may not meet the required standard.
• Discreet and compliant with sensitive information, understanding data security and information management requirements.
• Confident working with digital tools for scheduling, tracking, communication, and information management.
• Collaborative and supportive, focused on helping others deliver effectively rather than owning the delivery yourself.
• Flexible and solutions‑focused, able to shift attention across teams and work streams as business needs change throughout the year.
• Experience coordinating training, onboarding, and induction processes is an advantage.

• Competitive salary of £44,000.00, dependent on experience and capability.
• Bonus based on company performance.
• 26 days annual leave as standard.
• Competitive contributory pension scheme with double match up to 12% company contribution.
• Annual enrolment to NESO Savings Plan with 50% matching contribution for savings between £20–£500 a month.
• Flexible benefits programme with options such as: flexible bank holidays & holiday trading, birthday day off, cycle‑to‑work scheme, retail & gym discounts, private medical, critical illness, and personal accident insurance.

The National Energy System Operator (NESO) plays a vital role in tackling climate change and securing Great Britain’s energy future. We operate the world’s fastest decarbonising electricity system and are working towards a carbon‑free operation for a short period this year. Licensed and regulated by Ofgem, NESO bears an independent, expert public‑corporation mandate to provide impartial advice to government and stakeholders, balancing sustainability, affordability and security.