Patient Care Coordinator

Location: Warwickshire

Role:
Patient Care Coordinator

Location:

Brighton & Hove

Hours:

Mondays and Fridays, with additional ad hoc shifts available Pay: £12.71 per hour

Contract:

Temporary An excellent opportunity has arisen for a Patient Care Coordinator to join one of our longstanding clients, a busy healthcare organisation in Brighton & Hove. This is a fantastic temporary opportunity for an experienced Patient Care Coordinator with EMIS Web experience to support a busy healthcare team. You will be the first point of contact for patients, delivering excellent customer service while ensuring the smooth running of appointments and day-to-day administrative processes.

Benefits Weekly pay Flexible temporary work with additional ad hoc shifts available Opportunity to work within a friendly and supportive healthcare team Immediate start available The Requirements Previous experience using EMIS Web is essential Previous experience within a GP practice or healthcare setting Strong administration and IT skills Professional and confident telephone manner Excellent communication and customer service skills Ability to handle confidential and sensitive information Organised, reliable and able to work under pressure Available to work every Monday and Friday Current DBS certificate is advantageous

The Role Welcome patients and respond to enquiries professionally Answer incoming telephone calls and deal with patient queries Book, amend and cancel patient appointments Maintain and monitor the appointment system Signpost patients to the appropriate healthcare professional or service Enter and update patient information using EMIS Web Process emails, correspondence and patient registrations Support clinical and administrative colleagues with day-to-day tasks Maintain accurate, confidential patient records Deliver a friendly, professional and efficient service at all times If you're keen to join an exceptional team offering flexible temporary work within a supportive healthcare environment, then please apply to this Patient Care Coordinator role below or call Chloe McCausland on between 8:30am - 5:00pm .