Supply Chain Account Manager

About BAXI

We’re leading the energy transition to zero carbon by offering complete residential and commercial heating and hot water solutions. As one team across the UK and Ireland, and with the backing of our global parent company, BDR Thermea Group, we work together with a collective knowledge and expertise that’s literally centuries in the making. We’re proud of our heritage, manufacturing in the UK since 1866, and we’re experienced in adapting to changing needs.

An exciting vacancy has arisen within our Supply Chain team for a Supply Chain Account Manager to join the friendly team and report directly to the Supply Chain Manager.

• Self‑motivated, capable of working individually and within a team.
• Organised with an excellent eye for detail.
• Inventory management experience in a high SKU, complex environment.
• Full understanding of ERP systems.
• PC literate (medium/high) with a good working knowledge of MS applications, especially Excel.
• Highly literate and numerate.
• Record of working with and developing suppliers.
• Record of dealing with internal and external customers.
• Background within inventory management environments and systems.
• Pro‑active approach and preventative engagement.

• Manage the demand and supply of a given range of global supplier products ensuring product availability, stock value and stock turn are maintained at targeted levels.
• Maintain and develop supplier and customer relationships to support stock and availability targets.
• Contribute actively to planning improvement initiatives to ensure a continuous improvement environment.
• Manage the Demand Planner forecasting and ERP planning system for the product range through data management and exception reports throughout the product life cycle.
• Drive forecasting improvements via user knowledge.
• Achieve targets for product availability, stock value and stock turn for products managed within the supplier and product portfolio.
• Utilise existing statistical forecasts together with additional market intelligence to ensure that product supply reflects internal and external customer requirements.

• Domestic gas boilers
• Commercial gas boilers
• Hydrogen boilers
• Electric hot water products
• Gas fired water heaters for commercial applications
• Commercial CHP
• Heat pumps
• Heat networks
• Genuine spare parts
• Service and maintenance of gas boilers
• Smart controls
• Heating solutions for new build
• Specification support
• Design service
• Sustainable heating solutions
• High efficiency boilers
• ASHP
• Heating solutions
• Plant rooms

• Basic salary plus variable incentive
• 25 days holiday plus standard UK Bank holidays
• Income protection
• Contributory pension
• Maternity, paternity and sick pay schemes
• Staff discounts
• Additional benefits as outlined in the full offer

Baxi is an equal opportunities employer, and we do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work.