Apprentice - Policy Support Officer

Apprentice Policy Support Officer

Kick‑start your career with Warwickshire County Council as an Apprentice Policy Support Officer and become part of a friendly, supportive team making a real difference. In this hands‑on role, you’ll help keep things running smoothly by supporting day‑to‑day activities, working with data, helping organise reports, and getting involved in exciting projects that shape local services. You’ll build valuable skills in organisation, communication, and problem‑solving while learning how a professional team works behind the scenes.

You won’t just be watching from the sidelines – you’ll play an active part in planning projects, organising meetings, tracking progress, and working with colleagues and partners. It’s a great chance to get real experience, grow your confidence, and see the impact of your work first‑hand.

We’re looking for someone who’s keen to learn, ready to get stuck in, and excited to develop their skills while earning and gaining a recognised qualification. In return, you’ll get support, flexibility, and the opportunity to build a strong foundation for your future career.

Working collaboratively with colleagues, stakeholders and elected Members, the postholder will support the development and delivery of policy across the Highways Service, ensuring alignment with statutory requirements and corporate priorities.

You will help translate policy into clear, practical guidance and contribute to briefings, reports and communications that support informed decision making and consistent service delivery.

No prior experience is required – we’re looking for someone who is enthusiastic about learning new skills, committed to delivering excellent service, and eager to be part of a collaborative team.

You’ll be a confident communicator with the ability to organise your workload, manage priorities effectively, and use standard IT applications such as Microsoft Office and email.

This position is aligned with the Level 3 Business Administrator apprenticeship, delivered by Heart of England Training.

Upon completion of this apprenticeship, the postholder will progress to a permanent Business Support Officer role.

Progression to a permanent Business Support Officer role after successful completion of the apprenticeship.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.