Regulatory Capability Manager - NESO

About The Role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future. The Regulatory Capability Manager leads NESO’s Regulatory Business Service, ensuring the organization has practical processes, guidance and support to meet obligations confidently and deliver strong regulatory outcomes for consumers.

The role is hands‑on and service‑driven – building capability across the business, simplifying complexity into clear steps, and ensuring NESO “gets the basics right”. Multiple Regulatory Capability Managers will be embedded as strategic partners within designated business Directorates or activities. This model will include a specifically designated role responsible for interfacing with Finance, providing regulatory oversight and guidance on regulatory business planning and performance.

This role can be based in Wokingham or Warwick, and we continue to offer hybrid working from office and home. We are open to full‑time and part‑time applicants, as well as flexible working arrangements.

• Act as a visible, embedded partner to Directorates, understanding context, anticipating needs and enabling confident, compliant regulatory delivery.
• Own and drive high‑impact regulatory issues, providing early insight, clear direction and disciplined follow‑through to prevent risks escalating.
• Be the go‑to problem solver for Directors and Senior Managers, offering rapid, high‑quality advice and hands‑on troubleshooting to unblock issues and drive successful outcomes on priority work.
• Ensure high‑quality, accurate, and complete regulatory submissions for Directorates by maintaining active oversight of all related work – anticipating issues early, preventing surprises, and ensuring nothing “emerges from the woodwork”.
• Deliver “getting the basics right” for Directorates by maintaining and continuously improving robust processes and procedures that give confidence we meet minimum licence and regulatory requirements.
• Communicate regulatory rules, guidance and frameworks clearly, ensuring they are understood and applied consistently across Directorates.
• Bring together live evidence, experience and information to support decision‑making and prepare high‑quality insight for strategic interactions with Ofgem.
• Build and maintain strong informal relationships within the business, as well as with Ofgem, DESNZ and key industry parties, strengthening insight, anticipating issues early and supporting confident, well‑informed regulatory delivery.
• Contribute beyond role boundaries as priorities evolve, focusing effort where it delivers the greatest value for the organisation.

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey.

• Degree level qualification and/or demonstrable relevant experience in law, regulation, economics, policy, engineering or related fields.
• Experience in compliance, regulatory operations or related disciplines.
• Experienced regulatory practitioner with deep understanding of regulatory requirements, licence obligations and regulatory processes.
• Practical, hands‑on problem solver who turns complex requirements into clear, usable guidance.
• Curious and comfortable operating in ambiguity; able to influence without authority.
• Proactive ownership mindset – drives momentum, removes blockers, self‑prioritises and delivers with discipline.
• Visible, confident communicator; able to simplify complexity and influence senior decision‑makers.
• Analytical strength and high‑quality written communication (briefings, notes, executive papers).
• Strong relationship builder with high relational intelligence and credibility across internal and external stakeholders.

A competitive salary of £70,000 – £75,000 dependent on experience and capability. As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days of annual…