Product Support Engineer

Overview

Salary: Competitive Salary + Car/Cash allowance + Bonus + Excellent Benefits

Product Support Engineer - Field Based - Climate Centre

So, who are we? We are Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

• Provide technical assistance to customers, service engineers, and sales teams (Branches and Key Account Managers) regarding air conditioning systems.
• Diagnose and resolve complex product/installation issues, both remotely and on-site.
• Maintain in-depth knowledge of air conditioning products, including VRV/F systems, split units, and chillers.
• Site visits (pre and after sales) and liaise with suppliers and manufacturers for technical queries and product updates and training.

This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00am-17:00pm. No weekend work required.

• Degree or diploma in Mechanical Engineering, HVAC Engineering, or related field
• Minimum 3–5 years in HVAC or air conditioning technical support or engineering role
• Strong understanding of refrigeration cycles, electrical systems, and control technologies
• Full Clean UK Driving Licence

We look forward to receiving your application!