EMR Product Ownerc - NESO

Job Purpose

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

The EMR Product Owner plays a hands on role in delivering high quality digital products that support the Capacity Market and Contracts for Difference regimes. You will take day to day ownership of the product backlog—capturing new requests through structured intake, refining user stories, and ensuring priorities reflect stakeholder needs, regulatory changes, and organisational capabilities.

Working closely with SMEs, operational colleagues, and delivery partners, you support the full change delivery lifecycle, including value exploration, backlog refinement, development, testing, user acceptance, and successful release. Your work ensures that enhancements are delivered transparently, with strong traceability and measurable value, in line with EMR Product Management Team practices such as roadmap planning, benefits realisation, risk management, and governance cadence.

This role is based from our Warwick office, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

National Energy System Operator (NESO) has a key role to play in tackling climate change by transitioning GB’s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon power operation by 2030 when there is sufficient renewable generation. We are also providing advice to the Government on achieving a decarbonised power system by 2030.

So, join the energy transformation and help shape the future.

Your energy, our future, together.

About the National Energy System Operator (NESO) (External)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.

NESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

• Support and maintain relationships with key stakeholders across the EMR Delivery Body and EMR Programme Delivery Team
• Support maintenance of a prioritised backlog collaboratively and transparently. This approach incorporates stakeholder engagement, addresses customer needs, leverages data-driven insights, and considers organizational capabilities to clearly articulate and deliver measurable value
• Support translation of the backlog into a structured and maintained product roadmap, ensuring priorities are reflected in high-quality features and user stories with clear acceptance criteria
• Contribute to agreeing achievable delivery goals and plans that enable execution of the Product Roadmap
• Serve as the primary point of contact for an EMR Programme delivery squad, ensuring successful delivery and acceptance of features, including support for user acceptance testing
• Support stakeholders to assess and document benefits realisation
• Proactively contribute to reporting and…