Connections Team Assistant - NESO

About the role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

The Compliance Team Assistant has a crucial role in supporting the Compliance Managers, our customers and other key internal stakeholders to deliver our customers’ expectations and licence requirements. We are an ambitious team who play a key role in leading and delivering key government targets for Net Zero. We are therefore looking for someone ambitious and self-motivated to join the Compliance Team that sits within the wider Network Operability Team.

With the key accountabilities listed below, the role will provide you with opportunities to develop your career further within the Network Operability team and NESO as a whole.

The Compliance Team Assistant will be crucial in ensuring the data that the Compliance team have is accurate and we are meeting our licensed obligations.

This role is based from our Warwick office, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

National Energy System Operator’s (NESO) mission is to facilitate the decarbonisation of Great Britain’s energy network and ensure the delivery of reliable, affordable, and clean electricity for consumers. We work with stakeholders across the whole energy industry to plan for future network needs, using a wider adoption of technology and changes in consumer behaviour, as well as ensuring we have the right markets, networks, and frameworks in place, to transform the way we operate tomorrow.

Join us, and let’s energise progress.

energy, our future, together.

About the National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

• Creating Operational Notifications based on project progress
• Updating data and reporting in Salesforce
• Supporting Compliance Managers in meetings with actions
• Running the Compliance Repeat Plan
• Tracking and sending letters out to the customers
• Sharing UDFS across the teams and tracking /managing feedback involving reading what the feedback is and ensuring it’s addressed by correct team
• Team meeting set up and support in Compliance Seminar
• Leading on tracking/populating KPI’s within the team
• Providing projects updates to various teams across NESO including NAP, BMU, Ops Metering
• Supporting in getting Shaft data from generators for the purpose of SSTI studies
• Customer Relationship Management including KPI’s and filing structures
• Ownership of key data which feeds into internal and external data sources used industry wide
• Data entry and cleansing

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for…